PRIVACY POLICY
This Privacy Policy explains how Ernest Compta Llinàs (hereinafter, “the Artist”) collects, uses, and protects the personal data of users who browse this website and purchase original artworks or editions.
1. Data We Collect
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Name, email address, and phone number
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Shipping and billing address
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Payment information processed securely by third-party providers
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Technical browsing data (IP address, cookies, and web analytics)
2. Purpose of Data Usage
Your data is used to:
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Process orders and manage shipping
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Respond to inquiries about artworks or commissions
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Issue invoices and comply with legal obligations
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Improve the user experience on the website
3. Data Protection
The Artist ensures the confidential use of your information and applies security measures to prevent unauthorized access.
All payments are processed exclusively through secure third-party platforms.
4. Data Sharing
Your information may be shared only with:
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Shipping companies responsible for deliveries
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Payment service providers
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Authorities when legally required
5. User Rights
You may request at any time:
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Access, correction, or deletion of your data
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Withdrawal of consent
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Data portability
To exercise your rights, please contact: [artist’s email].
SHIPPING POLICY
1. Order Processing
All artworks sold on this website are individually prepared.
Processing time is 3 to 7 business days.
For custom commissions, the creation timeline will be agreed upon in advance with the buyer.
2. Shipping Methods & Delivery Times
The Artist ships from Barcelona (Spain) via certified courier:
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Domestic shipping (within Spain): 5 to 10 business days
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International shipping: 10 to 25 business days, depending on the destination country and customs procedures
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3. Shipping Costs
Shipping costs are calculated automatically based on size, weight, and destination.
Large-format artworks or delicate pieces may require reinforced packaging or custom wooden crates.
4. Packaging
All artworks are shipped using professional protective materials.
Packaging is designed to ensure the integrity of the artwork during transit.
5. Order Tracking
Once the order has been shipped, the buyer will receive a tracking number to monitor the delivery status.
6. Delays or Issues
The Artist cannot be held responsible for delays caused by customs, natural events, or other circumstances beyond our control.
TERMS AND CONDITIONS
1. Use of the Website
By browsing or making a purchase on this website, the user agrees to these Terms and Conditions.
2. Product Description
Artworks may be originals, limited editions, or Fine Art prints.
The images displayed aim to be accurate, but colors may vary depending on screen settings.
Availability of artworks may change without prior notice.
3. Prices and Payments
Prices may be listed in euros (€) or another currency.
Payments are processed through secure third-party platforms.
For custom commissions, a non-refundable deposit will be required.
4. Shipping
All shipments are subject to the Shipping Policy described above.
5. Returns and Claims
Due to the artistic nature of the work:
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Returns are not accepted for change of mind.
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Claims will only be accepted if the artwork arrives damaged.
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The buyer must report the issue within 48 hours of delivery and provide photographs of the damage.
6. Copyright
All content on this website (artworks, texts, photographs, designs) is protected by intellectual property laws.
Copying, reproducing, or distributing any material without the Artist’s authorization is strictly prohibited.
7. Liability
The Artist is not responsible for technical failures, service interruptions, or misuse of the platform by third parties.
8. Governing Law
These Terms and Conditions are governed by Spanish law.
Any dispute shall be resolved in the competent courts of Barcelona, Spain.
